FAQ’S

Are you insured?

  • Yes. We have full liability for all of our products.

Do You Deliver to parks?

  • Yes, we deliver to all parks that allow inflatables. Please consult the city/park you are having your event at for more details.

Do I need to leave a deposit?

  • All rentals require a credit card deposit of $100. Your deposit does get applied to the balance.

How far in advance should I make my reservation?

  • We recommend you reserve about 1-2 weeks in advance. Since we have a limited number of certain styles of products it is a good idea to reserve weeks ahead of time to ensure availability. For park orders it is required to reserve at least 3 days before the event date for insurance processing.

Do you deliver and set-up the inflatables?

  • Yes, we handle the delivery, setup and pick up for all inflatable games; however, delivery of tables, chairs and linens is only drop off delivery. Set up of tables, chairs and linens is not included unless specified on the invoice and there is an additional fee for that service. We ask that you prepare the items for pick-up just as they were dropped off; that is to say that tables and chairs should be folded and put away as they were dropped off.

Are your products clean?

  • Yes, all of our products are fully disinfected and cleaned. We take hygiene very seriously, that is why we fully inflate every product at our warehouse and clean them after they are returned.

Rental Terms

Rental time frame is generally for 8 hours, please select delivery and pickup times accordingly.
Select a delivery time at least 1 hour before your event start time.
Next morning pickup, Overnight Option, is provided with a $65.00 fee.
Next morning pickups are generally done between 8am and 5pm.
It is the customers responsibility to measure the setup location to make sure rented product will fit.
Cancellations must be done within 24 hours before the rental date in order to have your deposit saved for a future rental. Otherwise a cancellation fee up to the entire rental amount may apply.
Exceptions are made for Inclement weather days, please check Rain Policy for more information.

Delivery terms:

$50 and up delivery fee, will apply if set up is on Sand or if there are stairs to reach the desired area.

Power Required:

1 outlet with 15 AMP power

Bounce House Setup Surface:

Grass, Concrete, Asphalt, Wood Deck, Indoor, Blacktop

Inflatable Setup Time:

About 15 – 45 minutes

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